RepoScribeUnused credits
You can ask for a refund of credits you have not used within 7 days of buying them. We refund the price of the unused credits from that purchase.
Used credits
Credits that have been used for questions, indexing, scans or meeting summaries are not refundable, because the work has already been done.
Failed or duplicate charges
If you were charged but did not receive your credits, or were charged twice for the same purchase, we always refund the extra amount, whenever you tell us.
How to ask
Write to soumyadip.0202@gmail.com from the email address on your account, with the date of the purchase and the payment ID from your Billing page. We reply within 2 working days.
When you receive it
Approved refunds go back to the original payment method through Razorpay. They usually arrive within 5 to 7 working days, depending on your bank.